1. Money Back Guarantee
We offer a **14-day money-back guarantee** for all premium browser extension subscription licenses. If you are not completely satisfied with our products or encounter technical issues that we cannot resolve, you are eligible for a full refund within 14 days of your initial purchase date.
2. Eligibility for Refunds
To request a refund, please ensure that:
- Your purchase was made within the last 14 calendar days.
- You have deactivated all active browser device slots associated with the license key through your dashboard.
- You provide the original Stripe checkout email or transaction receipt.
3. How to Request a Refund
To initiate a refund request, please email our support team at billing@extensions.corafeed.comwith the subject line "Refund Request: [Your License Key]".
Please include the email address used during purchase and a brief explanation of why you are requesting a refund. We use this feedback to improve our extension suite.
4. Processing & Payouts
Once approved, your refund will be processed immediately through our payment gateway, Stripe.
The funds will be credited back to your original payment method (credit card, debit card) within **5 to 10 business days**, depending on your financial institution.
5. Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Next, contact your credit card company, as it may take some time before your refund is officially posted.
If you've done all of this and you still have not received your refund yet, please contact us at support@corafeed.com.